Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Today’s workplaces are more generationally diverse than ever, with teams often made up of Baby Boomers, Gen X, Millennials, and Gen Z with Generation Alpha not far behind. Each group brings different values, communication styles, and expectations to the job. As a leader, your role is to bridge these differences and create a culture where […]
Good questions lead to better answers. When your interview questions are clear and connected to the role, it’s easier to learn how someone thinks, what they’ve done, and whether they’re a strong match. Create a respectful, fair and consistent interview experience for all candidates. Select strong behavioural interview questions that are aligned with job-related criteria. […]
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Knowing how employee leaves work helps teams respond with clarity, consistency, and empathy. When people understand what types of leave exist and how they apply, they can more confidently support both the employee and the organization. Having a strong foundation in the different types of leaves, legislation, and entitlements reduces confusion and risk. Handling requests […]
Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover […]
Creating a workplace where people feel safe, seen, and supported begins with shared understanding. When organizations take the time to explore the meaning of diversity, equity, inclusion, and belonging, they can begin to shift how people relate to one another. Understanding bias, privilege, and power creates the foundation for more inclusive systems and stronger relationships […]
A successful interview doesn’t start with the first question; it begins with a strong plan. Planning the interview process in advance reduces the risk of bias and supports consistency across interviews and interviewers. This results in a better experience for everyone involved. It also helps you stay compliant with policies and make decisions you can […]
Managing an employee’s medical leave well helps maintain trust, reduce stress, and support both the employee’s needs and the organization’s responsibilities. It starts with understanding what kind of information is needed and how to use it appropriately. When medical leaves are handled with care, communication improves, expectations are clearer, and teams are better prepared to […]
A strong Diversity, Equity, Inclusion & Belonging (DEIB) strategy is built on clarity and alignment. Using a shared framework like the Global Diversity, Equity, and Inclusion Benchmarks (GDEIB) helps teams take stock of what’s working, where gaps exist, and how internal systems support or block progress. When organizations assess where they are and where they […]
Tough conversations happen in all workplaces – no one is immune. Maybe you have a colleague that constantly tests your patience. Perhaps your team works under the constant strain of high-pressure deadlines. It could be that frustrated customers or clients are the norm for your industry or sector. Whatever your circumstances, all staff can benefit […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations, connected to purpose, and supported to grow. In this course, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools, real-life scenarios, and engaging discussions, participants will learn […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
