Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room, adjust their style, and meet staff where they are. But how do you know when to take charge and when to step back? In this course, you will learn when to direct, when to coach, […]
Appreciation is more than saying thank you. When it’s authentic, it shapes how people feel about their work and strengthens their sense of belonging. However, what feels meaningful to one person may fall flat for another. The key is understanding how people prefer to be appreciated. In this course, you’ll explore the difference between recognition […]
Performance reviews don’t need to be dreaded anymore. They can be meaningful milestones in an ongoing performance management journey. Gain the skills and tools to confidently guide each step of the performance review process, from planning and documentation to delivering feedback and setting development goals. Through real-life scenarios, hands-on activities, and thoughtful reflection, you will […]
Letting someone go, or offboarding, is one of the hardest responsibilities a leader may face. It affects not only the person leaving, but also the morale and trust of the remaining team. How a termination is handled can leave a lasting impression on everyone involved. When done poorly, it can create legal risks, damage relationships, […]
The Employment Standards Act (ESA) outlines the minimum rights and responsibilities for employers and employees. Misunderstanding these rules can lead to costly errors, strained relationships, or legal disputes. In this course, you’ll explore key ESA topics such as hours of work, overtime, termination, and exemptions. Through practical activities, you’ll learn how to assess workplace scenarios […]
Performance management becomes more challenging when the issues aren’t black and white. When a high performer struggles with attitude, or when someone tries hard but still can’t meet expectations, it gets messy. Learn how to address the nuanced side of performance with confidence and care. Through interactive exercises, realistic scenarios, and peer discussion, participants will […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
