Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Tough conversations happen in all workplaces – no one is immune. Maybe you have a colleague that constantly tests your patience. Perhaps your team works under the constant strain of high-pressure deadlines. It could be that frustrated customers or clients are the norm for your industry or sector. Whatever your circumstances, all staff can benefit […]
Interested in communicating with greater impact? Learn how to prepare yourself before you even say a word out loud; and pave your way to building stronger professional relationships. Explore how to intentionally engage others through the art of active listening and non-verbal communication. This course will transform your ability to connect, collaborate, and thrive in […]
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Navigating HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover […]
The Employment Standards Act (ESA) outlines the minimum rights and responsibilities for employers and employees. Misunderstanding these rules can lead to costly errors, strained relationships, or legal disputes. In this course, you’ll explore key ESA topics such as hours of work, overtime, termination, and exemptions. Through practical activities, you’ll learn how to assess workplace scenarios […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
