Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Disciplinary conversations can feel challenging yet with preparation, they can become easier. By preparing for a disciplinary conversation, you can take a clear, consistent approach to performance issues, using discipline as a supportive tool rather than a punitive one. In this course, you’ll learn how to prepare for disciplinary conversations using a structured framework. Through […]
Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room, adjust their style, and meet staff where they are. But how do you know when to take charge and when to step back? In this course, you will learn when to direct, when to coach, […]
Workplace accommodations support employees to do their job safely and successfully. When handled well, they support both individual success and overall team performance. By understanding the employer’s duty to accommodate and the accommodation process, you’ll be better prepared to ask the right questions, identify real needs, and create solutions that work for everyone involved. In […]
Letting someone go, or offboarding, is one of the hardest responsibilities a leader may face. It affects not only the person leaving, but also the morale and trust of the remaining team. How a termination is handled can leave a lasting impression on everyone involved. When done poorly, it can create legal risks, damage relationships, […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Organizational change is inevitable, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process, the change is more likely to be successful. However, when people feel unprepared or unheard, resistance naturally emerges. This course will explore the difference between […]
Knowing your legal responsibilities as an employer is essential to creating a safe and respectful workplace. This includes knowing how to respond when someone experiences bullying, harassment, or violence, and what to do when an employee is returning to work after an injury. In this course, you’ll explore your responsibilities under WorkSafeBC and the Workers […]
Knowing how employee leaves work helps teams respond with clarity, consistency, and empathy. When people understand what types of leave exist and how they apply, they can more confidently support both the employee and the organization. Having a strong foundation in the different types of leaves, legislation, and entitlements reduces confusion and risk. Handling requests […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
The Employment Standards Act (ESA) outlines the minimum rights and responsibilities for employers and employees. Misunderstanding these rules can lead to costly errors, strained relationships, or legal disputes. In this course, you’ll explore key ESA topics such as hours of work, overtime, termination, and exemptions. Through practical activities, you’ll learn how to assess workplace scenarios […]
Good questions lead to better answers. When your interview questions are clear and connected to the role, it’s easier to learn how someone thinks, what they’ve done, and whether they’re a strong match. Create a respectful, fair and consistent interview experience for all candidates. Select strong behavioural interview questions that are aligned with job-related criteria. […]
What our learners experienced.
This certificate program encompasses the management knowledge and skill set necessary to manage employees through the entire employee experience. Completion of 4 core courses and 18 hours of elective courses entitles the participant to a Certificate in The Art of HR.
