Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Organizational change is inevitable, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process, the change is more likely to be successful. However, when people feel unprepared or unheard, resistance naturally emerges. This course will explore the difference between […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
Good questions lead to better answers. When your interview questions are clear and connected to the role, it’s easier to learn how someone thinks, what they’ve done, and whether they’re a strong match. Create a respectful, fair and consistent interview experience for all candidates. Select strong behavioural interview questions that are aligned with job-related criteria. […]
Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations, connected to purpose, and supported to grow. In this course, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools, real-life scenarios, and engaging discussions, participants will learn […]
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
Managing an employee’s medical leave well helps maintain trust, reduce stress, and support both the employee’s needs and the organization’s responsibilities. It starts with understanding what kind of information is needed and how to use it appropriately. When medical leaves are handled with care, communication improves, expectations are clearer, and teams are better prepared to […]
Creating a workplace where people feel safe, seen, and supported begins with shared understanding. When organizations take the time to explore the meaning of diversity, equity, inclusion, and belonging, they can begin to shift how people relate to one another. Understanding bias, privilege, and power creates the foundation for more inclusive systems and stronger relationships […]
Performance reviews don’t need to be dreaded anymore. They can be meaningful milestones in an ongoing performance management journey. Gain the skills and tools to confidently guide each step of the performance review process, from planning and documentation to delivering feedback and setting development goals. Through real-life scenarios, hands-on activities, and thoughtful reflection, you will […]
Strong relationships at work don’t just happen. They’re built on self-awareness, empathy, and the ability to stay grounded in challenging moments. Emotional intelligence helps us manage our own reactions, set boundaries, understand the perspectives of others, and communicate with care, even under stress. This course introduces Daniel Goleman’s Emotional Intelligence model and how it can […]
Interested in communicating with greater impact? Learn how to prepare yourself before you even say a word out loud; and pave your way to building stronger professional relationships. Explore how to intentionally engage others through the art of active listening and non-verbal communication. This course will transform your ability to connect, collaborate, and thrive in […]
Great hiring decisions begin with clarity. When your team agrees on what success means for the role, you can make objective, values-based decisions that reflect the needs of the role and your organization. In this course, you will first define what “ideal candidate” means in your organization. Then, learn to spot and reduce bias, and […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
