Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations, connected to purpose, and supported to grow. In this course, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools, real-life scenarios, and engaging discussions, participants will learn […]
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
Managing an employee’s medical leave well helps maintain trust, reduce stress, and support both the employee’s needs and the organization’s responsibilities. It starts with understanding what kind of information is needed and how to use it appropriately. When medical leaves are handled with care, communication improves, expectations are clearer, and teams are better prepared to […]
Creating a workplace where people feel safe, seen, and supported begins with shared understanding. When organizations take the time to explore the meaning of diversity, equity, inclusion, and belonging, they can begin to shift how people relate to one another. Understanding bias, privilege, and power creates the foundation for more inclusive systems and stronger relationships […]
Performance reviews don’t need to be dreaded anymore. They can be meaningful milestones in an ongoing performance management journey. Gain the skills and tools to confidently guide each step of the performance review process, from planning and documentation to delivering feedback and setting development goals. Through real-life scenarios, hands-on activities, and thoughtful reflection, you will […]
Strong relationships at work don’t just happen. They’re built on self-awareness, empathy, and the ability to stay grounded in challenging moments. Emotional intelligence helps us manage our own reactions, set boundaries, understand the perspectives of others, and communicate with care, even under stress. This course introduces Daniel Goleman’s Emotional Intelligence model and how it can […]
Interested in communicating with greater impact? Learn how to prepare yourself before you even say a word out loud; and pave your way to building stronger professional relationships. Explore how to intentionally engage others through the art of active listening and non-verbal communication. This course will transform your ability to connect, collaborate, and thrive in […]
Great hiring decisions begin with clarity. When your team agrees on what success means for the role, you can make objective, values-based decisions that reflect the needs of the role and your organization. In this course, you will first define what “ideal candidate” means in your organization. Then, learn to spot and reduce bias, and […]
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Knowing how employee leaves work helps teams respond with clarity, consistency, and empathy. When people understand what types of leave exist and how they apply, they can more confidently support both the employee and the organization. Having a strong foundation in the different types of leaves, legislation, and entitlements reduces confusion and risk. Handling requests […]
Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover […]
A successful interview doesn’t start with the first question; it begins with a strong plan. Planning the interview process in advance reduces the risk of bias and supports consistency across interviews and interviewers. This results in a better experience for everyone involved. It also helps you stay compliant with policies and make decisions you can […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
