Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Tough conversations happen in all workplaces – no one is immune. Maybe you have a colleague that constantly tests your patience. Perhaps your team works under the constant strain of high-pressure deadlines. It could be that frustrated customers or clients are the norm for your industry or sector. Whatever your circumstances, all staff can benefit […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
A great onboarding experience starts before the new employee steps through the door. When you plan the time between the job offer and the first day of work, new employees feel welcomed, valued, and ready to contribute. These early steps of preboarding helps new hires understand what to expect and what matters most in your […]
Disciplinary conversations can feel challenging yet with preparation, they can become easier. By preparing for a disciplinary conversation, you can take a clear, consistent approach to performance issues, using discipline as a supportive tool rather than a punitive one. In this course, you’ll learn how to prepare for disciplinary conversations using a structured framework. Through […]
Workplace accommodations support employees to do their job safely and successfully. When handled well, they support both individual success and overall team performance. By understanding the employer’s duty to accommodate and the accommodation process, you’ll be better prepared to ask the right questions, identify real needs, and create solutions that work for everyone involved. In […]
Change is a constant in today’s workplaces. Leaders who plan for and lead change are responsible for helping others see what’s possible. When done well, change leadership can build trust, boost engagement, and create momentum. However, if people don’t feel included, prepared, or aligned, the change initiative may fail. This session uses Kotter’s 8-step model […]
Onboarding is more than paperwork and introductions. It’s about building trust, confidence, and connection over time. A well-organized and clear onboarding approach in the first weeks and months can help a new hire feel included, supported, and better able to succeed in their new role. Clear expectations, early feedback, and consistent check-ins help new employees […]
Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations, connected to purpose, and supported to grow. In this course, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools, real-life scenarios, and engaging discussions, participants will learn […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
Understanding personality type theory can help you adjust your communication style to build stronger connections with a wide variety of people. It can make collaboration easier and help you lead and contribute in ways that feel authentic and effective. When you understand your own personality preferences, it becomes easier to understand and accept how people […]
Appreciation is more than saying thank you. When it’s authentic, it shapes how people feel about their work and strengthens their sense of belonging. However, what feels meaningful to one person may fall flat for another. The key is understanding how people prefer to be appreciated. In this course, you’ll explore the difference between recognition […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
