Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations, connected to purpose, and supported to grow. In this course, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools, real-life scenarios, and engaging discussions, participants will learn […]
Disciplinary conversations can feel challenging yet with preparation, they can become easier. By preparing for a disciplinary conversation, you can take a clear, consistent approach to performance issues, using discipline as a supportive tool rather than a punitive one. In this course, you’ll learn how to prepare for disciplinary conversations using a structured framework. Through […]
Workplace accommodations support employees to do their job safely and successfully. When handled well, they support both individual success and overall team performance. By understanding the employer’s duty to accommodate and the accommodation process, you’ll be better prepared to ask the right questions, identify real needs, and create solutions that work for everyone involved. In […]
Organizational change is inevitable, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process, the change is more likely to be successful. However, when people feel unprepared or unheard, resistance naturally emerges. This course will explore the difference between […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly. In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, […]
Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room, adjust their style, and meet staff where they are. But how do you know when to take charge and when to step back? In this course, you will learn when to direct, when to coach, […]
Performance reviews don’t need to be dreaded anymore. They can be meaningful milestones in an ongoing performance management journey. Gain the skills and tools to confidently guide each step of the performance review process, from planning and documentation to delivering feedback and setting development goals. Through real-life scenarios, hands-on activities, and thoughtful reflection, you will […]
Letting someone go, or offboarding, is one of the hardest responsibilities a leader may face. It affects not only the person leaving, but also the morale and trust of the remaining team. How a termination is handled can leave a lasting impression on everyone involved. When done poorly, it can create legal risks, damage relationships, […]
The Employment Standards Act (ESA) outlines the minimum rights and responsibilities for employers and employees. Misunderstanding these rules can lead to costly errors, strained relationships, or legal disputes. In this course, you’ll explore key ESA topics such as hours of work, overtime, termination, and exemptions. Through practical activities, you’ll learn how to assess workplace scenarios […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
