Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Today’s workplaces are more generationally diverse than ever, with teams often made up of Baby Boomers, Gen X, Millennials, and Gen Z with Generation Alpha not far behind. Each group brings different values, communication styles, and expectations to the job. As a leader, your role is to bridge these differences and create a culture where […]
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Workplace accommodations support employees to do their job safely and successfully. When handled well, they support both individual success and overall team performance. By understanding the employer’s duty to accommodate and the accommodation process, you’ll be better prepared to ask the right questions, identify real needs, and create solutions that work for everyone involved. In […]
Organizational change is inevitable, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process, the change is more likely to be successful. However, when people feel unprepared or unheard, resistance naturally emerges. This course will explore the difference between […]
Preboarding and onboarding are more than paperwork and introductions. They’re about building trust, confidence, and connection over time. A well-organized and clear approach from the acceptance of a job offer right through the first weeks and months can help a new hire feel included, supported, and better able to succeed in their new role. A […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room, adjust their style, and meet staff where they are. But how do you know when to take charge and when to step back? In this course, you will learn when to direct, when to coach, […]
Letting someone go, or offboarding, is one of the hardest responsibilities a leader may face. It affects not only the person leaving, but also the morale and trust of the remaining team. How a termination is handled can leave a lasting impression on everyone involved. When done poorly, it can create legal risks, damage relationships, […]
Change is a constant in today’s workplaces. Leaders who plan for and lead change are responsible for helping others see what’s possible. When done well, change leadership can build trust, boost engagement, and create momentum. However, if people don’t feel included, prepared, or aligned, the change initiative may fail. This session uses Kotter’s 8-step model […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
