Our workshops are instructor-led because we believe you should be able to interact with your instructor, and are limited to 20 attendees because we want to make sure you get the most out of our experienced and accredited HR Gurus.
Strong relationships at work don’t just happen. They’re built on self-awareness, empathy, and the ability to stay grounded in challenging moments. Emotional intelligence helps us manage our own reactions, set boundaries, understand the perspectives of others, and communicate with care, even under stress. This course introduces Daniel Goleman’s Emotional Intelligence model and how it can […]
Interested in communicating with greater impact? Learn how to prepare yourself before you even say a word out loud; and pave your way to building stronger professional relationships. Explore how to intentionally engage others through the art of active listening and non-verbal communication. This course will transform your ability to connect, collaborate, and thrive in […]
Great hiring decisions begin with clarity. When your team agrees on what success means for the role, you can make objective, values-based decisions that reflect the needs of the role and your organization. In this course, you will first define what “ideal candidate” means in your organization. Then, learn to spot and reduce bias, and […]
Today’s workplaces are more generationally diverse than ever, with teams often made up of Baby Boomers, Gen X, Millennials, and Gen Z with Generation Alpha not far behind. Each group brings different values, communication styles, and expectations to the job. As a leader, your role is to bridge these differences and create a culture where […]
HR decisions often involve legal risks, especially when they relate to privacy, discrimination, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. In this course, you’ll work through real-life scenarios to […]
Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover […]
Deeper forces shape communication, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level, it’s vital to understand how common roadblocks can damage morale, how personal values influence our messaging, and how our […]
Workplace accommodations support employees to do their job safely and successfully. When handled well, they support both individual success and overall team performance. By understanding the employer’s duty to accommodate and the accommodation process, you’ll be better prepared to ask the right questions, identify real needs, and create solutions that work for everyone involved. In […]
Organizational change is inevitable, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process, the change is more likely to be successful. However, when people feel unprepared or unheard, resistance naturally emerges. This course will explore the difference between […]
Preboarding and onboarding are more than paperwork and introductions. They’re about building trust, confidence, and connection over time. A well-organized and clear approach from the acceptance of a job offer right through the first weeks and months can help a new hire feel included, supported, and better able to succeed in their new role. A […]
Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. In this course, […]
Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room, adjust their style, and meet staff where they are. But how do you know when to take charge and when to step back? In this course, you will learn when to direct, when to coach, […]
What our learners experienced.
Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.
