The Art of HR Certificate

The Art of HR Certificate gives you the tools to confidently manage people, policy, and performance while creating workplaces where employees thrive.

The Art of HR Certificate

HR is the art of balancing people, policy, and performance. The Art of HR Certificate is designed for professionals who want to strengthen their ability to support both employees and organizations with confidence, care, and clarity. Whether you’re new to HR, a manager with people responsibilities, or a leader who wants to better navigate workplace dynamics, this program provides the foundation you need.

Participants will explore the human side of HR—how to communicate with impact, build trust, manage performance, and foster cultures of belonging—while also gaining essential knowledge of employment law, compliance, and HR best practices. With courses covering communication, performance management, legislation, offboarding, appreciation, and more, you’ll develop both the people skills and technical know-how required to handle complex workplace situations.

At Engaged, we believe HR is about more than processes—it’s about creating workplaces where people can thrive. As experts in people and organizational dynamics, we equip participants with practical tools, real-world scenarios, and frameworks they can apply right away.

By completing the certificate, you’ll gain confidence in your HR knowledge, the skills to handle difficult conversations, and strategies to strengthen employee experience across the employee lifecycle. The Art of HR Certificate is more than professional development—it’s an investment in becoming the kind of HR or people leader every workplace needs.

To obtain your certificate in The Art of HR you will need to complete 25 hours of instructor-led learning, which must include the following 7 courses which account for 12.5 hours:

The remaining 12.5 hours may be obtained using any combination of these courses:

Course Calendar

The Engaged Communicator

The Engaged Communicator Certificate is designed for professionals who want to strengthen relationships, reduce misunderstandings, and communicate with greater confidence. Through five focused courses—covering listening, clarity, overcoming barriers, tough talks, and conflict resolution—participants will gain practical tools to handle workplace conversations with ease. Ideal for managers, team members, and client-facing roles, this certification builds the skills to foster trust, collaboration, and impact. With Engaged’s expertise in people and workplace dynamics, you’ll learn proven strategies to elevate your communication and inspire confidence in every interaction.

Learn More

The Engaged People Leader

The Engaged People Leader Certificate helps new and experienced leaders strengthen their ability to inspire, guide, and connect with their teams. Covering emotional intelligence, personality differences, communication, conflict resolution, and leading through change, this certificate provides practical strategies for building trust, adapting your style, and motivating diverse groups. Perfect for supervisors, managers, and team leads, the program equips participants with skills they can apply immediately to create stronger relationships and healthier workplace cultures. With Engaged’s expertise in leadership and people development, you’ll gain confidence and tools to lead with authenticity, resilience, and impact.

Learn More

Testimonials

Stuart Holder / LIFT Community Services

“The Art of HR is such a well-put-together training. It allowed me to feel connected with a small, manageable group, who are experiencing similar challenges to myself. Engaged’s team of experts facilitated a coordinated solutions-based approach. I found them to be very knowledgeable in their specialist areas. The certificate has allowed me to advance my skills in HR and I know this will set me up for any future HR challenges in the pipeline!”

Jessica Macdonald / Inuit Art Foundation

“As a new manager, the Art of HR courses provided a tremendous amount of knowledge on how to supervise people in both everyday and more difficult situations. The mix of lecture and activity-based courses run by the wonderful folks at Engaged gave me the tools I needed to help my team do their best work.”

Pam Prewett / Victoria Brain Injury Society

“Participating in the Art of HR certificate program offered by Engaged has been an enlightening and rewarding experience for me, both professionally and personally. The value these workshops have brought to my role at VBIS is truly significant.

What stood out most in these programs was their interactive format. This wasn’t just about learning from the instructors; it was an immersive experience where I could engage with and learn from other participants as well. This dynamic environment not only enriched my learning experience but also fostered a sense of community and shared growth.”

Lauren Wakefield / Esquimalt MFRC

“Participating in The Art of HR certificate program has been an educational, motivating, and rewarding experience. Learning from experts in their fields about the main functions of HR, best practices, tips and tricks made this experience incomparable to other HR courses I have done. Each class broke down the concepts in digestible ways and could be for someone just starting out or as a refresher and update for existing HR professionals.”

Engaged

Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.

Learn More About Us