The Engaged Communicator

Become an Engaged Communicator—gain the skills to connect, collaborate, and handle workplace conversations with confidence and impact.

The Engaged Communicator Certificate

Strong communication skills are at the heart of every thriving workplace. The Engaged Communicator Certificate is designed for professionals who want to build stronger connections, navigate challenges with confidence, and communicate with authenticity and impact. Whether you are a manager, team member, or client-facing professional, this certification equips you with practical tools to listen actively, ask better questions, resolve conflict, and handle difficult conversations with ease.

This certificate is ideal for anyone who wants to:

Enhance their professional presence and credibility
Manage tense conversations productively
Improve collaboration and teamwork
Build stronger connections with colleagues and clients

At Engaged, we know communication is more than just words—it’s about understanding, clarity, and connection. As experts in people and workplace dynamics, we bring a wealth of experience to help participants sharpen their skills and apply them directly in real-world settings.

Earning The Engaged Communicator Certificate is more than completing training—it’s a step toward becoming the kind of communicator who inspires confidence, reduces misunderstandings, and makes a lasting impact in the workplace.

Participants will earn The Engaged Communicator Certificate by completing 7.5 hours of these instructor-led courses:

Course Calendar

The Engaged People Leader

The Engaged People Leader Certificate helps new and experienced leaders strengthen their ability to inspire, guide, and connect with their teams. Covering emotional intelligence, personality differences, communication, conflict resolution, and leading through change, this certificate provides practical strategies for building trust, adapting your style, and motivating diverse groups. Perfect for supervisors, managers, and team leads, the program equips participants with skills they can apply immediately to create stronger relationships and healthier workplace cultures. With Engaged’s expertise in leadership and people development, you’ll gain confidence and tools to lead with authenticity, resilience, and impact.

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The Art of HR

The Art of HR Certificate helps professionals build the skills and confidence to manage the human side of work. Covering communication, performance management, legislation, offboarding, and culture, this program provides the tools to support employees with care while protecting organizational success. Whether you’re new to HR, leading a team, or deepening your people leadership, you’ll learn how to handle tough conversations, apply HR best practices, and foster a stronger, more inclusive workplace. With Engaged’s expertise, you’ll leave with practical strategies you can apply right away and the confidence to navigate HR challenges with clarity and impact.

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Testimonials

Stuart Holder / LIFT Community Services

“The Art of HR is such a well-put-together training. It allowed me to feel connected with a small, manageable group, who are experiencing similar challenges to myself. Engaged’s team of experts facilitated a coordinated solutions-based approach. I found them to be very knowledgeable in their specialist areas. The certificate has allowed me to advance my skills in HR and I know this will set me up for any future HR challenges in the pipeline!”

Jessica Macdonald / Inuit Art Foundation

“As a new manager, the Art of HR courses provided a tremendous amount of knowledge on how to supervise people in both everyday and more difficult situations. The mix of lecture and activity-based courses run by the wonderful folks at Engaged gave me the tools I needed to help my team do their best work.”

Pam Prewett / Victoria Brain Injury Society

“Participating in the Art of HR certificate program offered by Engaged has been an enlightening and rewarding experience for me, both professionally and personally. The value these workshops have brought to my role at VBIS is truly significant.

What stood out most in these programs was their interactive format. This wasn’t just about learning from the instructors; it was an immersive experience where I could engage with and learn from other participants as well. This dynamic environment not only enriched my learning experience but also fostered a sense of community and shared growth.”

Lauren Wakefield / Esquimalt MFRC

“Participating in The Art of HR certificate program has been an educational, motivating, and rewarding experience. Learning from experts in their fields about the main functions of HR, best practices, tips and tricks made this experience incomparable to other HR courses I have done. Each class broke down the concepts in digestible ways and could be for someone just starting out or as a refresher and update for existing HR professionals.”

Engaged

Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.

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