The Engaged People Leader

The Engaged People Leader Certificate equips leaders with practical tools to connect, adapt, and guide their teams with confidence, empathy, and impact.

The Engaged People Leader Certificate

Leadership today requires more than managing tasks—it’s about guiding people, fostering trust, and creating a workplace where individuals can thrive. The Engaged People Leader Certificate is designed for emerging and established leaders who want to strengthen their ability to connect with people, adapt their leadership style, and build resilient, high-performing teams.

Through a series of practical, interactive courses, participants will explore emotional intelligence, communication strategies, change leadership, and appreciation practices that create belonging and engagement. Whether you’re moving into your first supervisory role or looking to refine your leadership approach, this certificate provides the tools and insights to navigate real workplace challenges with confidence.

Topics covered include understanding personality differences, leading multigenerational teams, managing conflict, supporting teams through change, and flexing your leadership style to meet diverse needs. Participants will leave with greater self-awareness, stronger communication skills, and proven frameworks for motivating and guiding others.

At Engaged, we’ve supported leaders across industries in building healthier, more connected workplaces. As experts in people and organizational dynamics, we provide leaders with strategies that are both practical and rooted in real-world application.

The Engaged People Leader Certificate is more than professional development—it’s an investment in your leadership journey and your ability to positively shape the culture and success of your workplace.

Earn the Engaged People Leader Certificate by completing 17 hours of instructor-led training with the following 9 courses:

Course Calendar

The Engaged Communicator

The Engaged Communicator Certificate is designed for professionals who want to strengthen relationships, reduce misunderstandings, and communicate with greater confidence. Through five focused courses—covering listening, clarity, overcoming barriers, tough talks, and conflict resolution—participants will gain practical tools to handle workplace conversations with ease. Ideal for managers, team members, and client-facing roles, this certification builds the skills to foster trust, collaboration, and impact. With Engaged’s expertise in people and workplace dynamics, you’ll learn proven strategies to elevate your communication and inspire confidence in every interaction.

Learn More

The Art of HR

The Art of HR Certificate helps professionals build the skills and confidence to manage the human side of work. Covering communication, performance management, legislation, offboarding, and culture, this program provides the tools to support employees with care while protecting organizational success. Whether you’re new to HR, leading a team, or deepening your people leadership, you’ll learn how to handle tough conversations, apply HR best practices, and foster a stronger, more inclusive workplace. With Engaged’s expertise, you’ll leave with practical strategies you can apply right away and the confidence to navigate HR challenges with clarity and impact.

Learn More

Testimonials

Stuart Holder / LIFT Community Services

“The Art of HR is such a well-put-together training. It allowed me to feel connected with a small, manageable group, who are experiencing similar challenges to myself. Engaged’s team of experts facilitated a coordinated solutions-based approach. I found them to be very knowledgeable in their specialist areas. The certificate has allowed me to advance my skills in HR and I know this will set me up for any future HR challenges in the pipeline!”

Jessica Macdonald / Inuit Art Foundation

“As a new manager, the Art of HR courses provided a tremendous amount of knowledge on how to supervise people in both everyday and more difficult situations. The mix of lecture and activity-based courses run by the wonderful folks at Engaged gave me the tools I needed to help my team do their best work.”

Pam Prewett / Victoria Brain Injury Society

“Participating in the Art of HR certificate program offered by Engaged has been an enlightening and rewarding experience for me, both professionally and personally. The value these workshops have brought to my role at VBIS is truly significant.

What stood out most in these programs was their interactive format. This wasn’t just about learning from the instructors; it was an immersive experience where I could engage with and learn from other participants as well. This dynamic environment not only enriched my learning experience but also fostered a sense of community and shared growth.”

Lauren Wakefield / Esquimalt MFRC

“Participating in The Art of HR certificate program has been an educational, motivating, and rewarding experience. Learning from experts in their fields about the main functions of HR, best practices, tips and tricks made this experience incomparable to other HR courses I have done. Each class broke down the concepts in digestible ways and could be for someone just starting out or as a refresher and update for existing HR professionals.”

Engaged

Transforming workplaces is at the heart of what Engaged is all about. With extensive years of combined experience in the HR, Learning and Talent field and a broad range of sectors, including non-profit, technology, housing, tourism, and health care, Engaged is proud to have cultivated a team of skilled professionals of the highest calibre.

Learn More About Us