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DTSTART;TZID=America/Vancouver:20251104T090000
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DTSTAMP:20260416T185735
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UID:16621-1762246800-1762255800@theartofhr.ca
SUMMARY:The New Supervisor Toolkit
DESCRIPTION:Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. \n\nIn this course\, you will learn essential feedback skills\, how to facilitate productive one-on-one meetings\, and when to delegate. You’ll also learn how to use a RACI matrix to define roles and responsibilities\, so all team members understand who needs to be responsible\, accountable\, consulted\, and informed on a project. \n\nIn this course\, you will:\n\n 	Analyse changes in workplace dynamics when moving from “the front line to head office”\n 	Practice using the SBI Model to provide clear and objective feedback\n 	Explore techniques to facilitate one-to-one meetings and effectively delegate\n 	Create a RACI matrix to clarify team roles and responsibilities\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 4\, 2025\, between 9 am – 11:30 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/the-new-supervisor-toolkit/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leadership,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/07/Engaged-Course-58.jpg
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DTSTART;TZID=America/Vancouver:20251118T090000
DTEND;TZID=America/Vancouver:20251118T110000
DTSTAMP:20260416T185735
CREATED:20250709T222348Z
LAST-MODIFIED:20250710T010445Z
UID:16627-1763456400-1763463600@theartofhr.ca
SUMMARY:Strategic Questioning for Smart Hiring
DESCRIPTION:Good questions lead to better answers. When your interview questions are clear and connected to the role\, it’s easier to learn how someone thinks\, what they’ve done\, and whether they’re a strong match. \n\nCreate a respectful\, fair and consistent interview experience for all candidates. Select strong behavioural interview questions that are aligned with job-related criteria. This will enable you to evaluate responses in a fair and structured way. \n\nIn this course\, you will:\n\n 	Select interview questions that align with the role’s requirements and hiring needs.\n 	Develop and practise behavioural interview questions using the STARR technique to assess how candidates have handled role-specific situations in the past.\n 	Evaluate candidate responses using clearly defined role criteria.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 18\, 2025\, between 9 am – 11 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/strategic-questioning-for-smart-hiring/
LOCATION:Virtual
CATEGORIES:Core,Interviewing,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/07/Engaged-Course-49.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251120T090000
DTEND;TZID=America/Vancouver:20251120T110000
DTSTAMP:20260416T185735
CREATED:20250709T222145Z
LAST-MODIFIED:20250710T010636Z
UID:16635-1763629200-1763636400@theartofhr.ca
SUMMARY:Foundations of Performance Management
DESCRIPTION:Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations\, connected to purpose\, and supported to grow. In this course\, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools\, real-life scenarios\, and engaging discussions\, participants will learn how to set clear expectations\, deliver consistent feedback\, and use performance conversations to empower employees and strengthen organizational success. \n\nWhether you’re new to performance management or looking to refine your approach\, this session will help you build the confidence and competence to manage performance with clarity and care. \n\nIn this course\, you will:\n\n 	Understand the four foundations of effective performance management—purpose\, expectations\, preparation\, and communication—and how they shape a high-performance culture.\n 	Practice using tools such as one-on-ones\, job descriptions\, and peer feedback to set expectations\, support growth\, and promote accountability.\n 	Develop strategies to address performance challenges\, engage in meaningful feedback conversations\, and align individual goals with organizational success.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 20\, 2025\, between 9 am – 11 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/foundations-of-performance-management/
LOCATION:Virtual
CATEGORIES:Core,People Management,Performance Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew49.png
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251125T090000
DTEND;TZID=America/Vancouver:20251125T103000
DTSTAMP:20260416T185735
CREATED:20250709T222040Z
LAST-MODIFIED:20250710T010841Z
UID:16640-1764061200-1764066600@theartofhr.ca
SUMMARY:Resolving Conflict with Confidence
DESCRIPTION:Conflict is natural and normal in any workplace.  No one wants conflict to happen\, but when it does\, our best response is to be prepared to deal with it directly. In this session\, participants will examine techniques that focus on communicating effectively\, managing our emotions\, and fostering positive outcomes for all involved. \n\nManagers\, team leaders\, and anyone looking to enhance their conflict resolution skills will learn how to turn the immediate challenge of conflict into an opportunity for collaboration and growth for the long term. \n\nIn this course\, you will:\n\n 	Identify different types and levels of conflict in the workplace\n 	Explore the Thomas-Killman 5-part model of Conflict Resolution\n 	Apply conflict resolution techniques to managing tensions between individuals and between groups in the workplace.\n\nThe course fee varies between $70 and $100 depending on the ticket type. \n\nThis course will take place on November 25\, 2025\, between 9 am – 10:30 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/resolving-conflict-with-confidence-2/
LOCATION:Virtual
CATEGORIES:Communication,Core,Leadership,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew11.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251127T090000
DTEND;TZID=America/Vancouver:20251127T103000
DTSTAMP:20260416T185735
CREATED:20250709T221805Z
LAST-MODIFIED:20250723T152240Z
UID:16644-1764234000-1764239400@theartofhr.ca
SUMMARY:Managing Medical Leaves
DESCRIPTION:Managing an employee’s medical leave well helps maintain trust\, reduce stress\, and support both the employee’s needs and the organization’s responsibilities. It starts with understanding what kind of information is needed and how to use it appropriately. \n\nWhen medical leaves are handled with care\, communication improves\, expectations are clearer\, and teams are better prepared to support each step of the process with respect and compliance. \n\nIn this course\, you will: \n\n 	Identify types of medical leave and the documentation that supports them.\n 	Review a Physician Assessment Report to identify employee limitations and needs.\n 	Explore how to respond when medical information is unclear or incomplete.\n\nThe course fee varies between $70 and $100 depending on the ticket type. \n\nThis course will take place on November 27\, 2025\, between 9 am – 10:30 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/managing-medical-leaves/
LOCATION:Virtual
CATEGORIES:Elective,Leave Management,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew21.png
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