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DTSTART;TZID=America/Vancouver:20251120T090000
DTEND;TZID=America/Vancouver:20251120T110000
DTSTAMP:20260416T232631
CREATED:20250709T222145Z
LAST-MODIFIED:20250710T010636Z
UID:16635-1763629200-1763636400@theartofhr.ca
SUMMARY:Foundations of Performance Management
DESCRIPTION:Performance management isn’t just about annual reviews—it’s about creating a workplace where people are clear on expectations\, connected to purpose\, and supported to grow. In this course\, we’ll explore the foundational elements that bring performance management to life in a meaningful and sustainable way. Through practical tools\, real-life scenarios\, and engaging discussions\, participants will learn how to set clear expectations\, deliver consistent feedback\, and use performance conversations to empower employees and strengthen organizational success. \n\nWhether you’re new to performance management or looking to refine your approach\, this session will help you build the confidence and competence to manage performance with clarity and care. \n\nIn this course\, you will:\n\n 	Understand the four foundations of effective performance management—purpose\, expectations\, preparation\, and communication—and how they shape a high-performance culture.\n 	Practice using tools such as one-on-ones\, job descriptions\, and peer feedback to set expectations\, support growth\, and promote accountability.\n 	Develop strategies to address performance challenges\, engage in meaningful feedback conversations\, and align individual goals with organizational success.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 20\, 2025\, between 9 am – 11 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/foundations-of-performance-management/
LOCATION:Virtual
CATEGORIES:Core,People Management,Performance Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew49.png
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251118T090000
DTEND;TZID=America/Vancouver:20251118T110000
DTSTAMP:20260416T232631
CREATED:20250709T222348Z
LAST-MODIFIED:20250710T010445Z
UID:16627-1763456400-1763463600@theartofhr.ca
SUMMARY:Strategic Questioning for Smart Hiring
DESCRIPTION:Good questions lead to better answers. When your interview questions are clear and connected to the role\, it’s easier to learn how someone thinks\, what they’ve done\, and whether they’re a strong match. \n\nCreate a respectful\, fair and consistent interview experience for all candidates. Select strong behavioural interview questions that are aligned with job-related criteria. This will enable you to evaluate responses in a fair and structured way. \n\nIn this course\, you will:\n\n 	Select interview questions that align with the role’s requirements and hiring needs.\n 	Develop and practise behavioural interview questions using the STARR technique to assess how candidates have handled role-specific situations in the past.\n 	Evaluate candidate responses using clearly defined role criteria.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 18\, 2025\, between 9 am – 11 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/strategic-questioning-for-smart-hiring/
LOCATION:Virtual
CATEGORIES:Core,Interviewing,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/07/Engaged-Course-49.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251104T090000
DTEND;TZID=America/Vancouver:20251104T113000
DTSTAMP:20260416T232631
CREATED:20250709T222841Z
LAST-MODIFIED:20250723T213709Z
UID:16621-1762246800-1762255800@theartofhr.ca
SUMMARY:The New Supervisor Toolkit
DESCRIPTION:Moving into a supervisory role from a frontline position can shift workplace and team dynamics. It is important to consider how people’s perceptions of you may change and if new boundaries need to be put in place. Learning to effectively communicate as a supervisor is essential to supporting individual and team success. \n\nIn this course\, you will learn essential feedback skills\, how to facilitate productive one-on-one meetings\, and when to delegate. You’ll also learn how to use a RACI matrix to define roles and responsibilities\, so all team members understand who needs to be responsible\, accountable\, consulted\, and informed on a project. \n\nIn this course\, you will:\n\n 	Analyse changes in workplace dynamics when moving from “the front line to head office”\n 	Practice using the SBI Model to provide clear and objective feedback\n 	Explore techniques to facilitate one-to-one meetings and effectively delegate\n 	Create a RACI matrix to clarify team roles and responsibilities\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on November 4\, 2025\, between 9 am – 11:30 am (PST\, Vancouver).
URL:https://theartofhr.ca/course/the-new-supervisor-toolkit/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leadership,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/07/Engaged-Course-58.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251023T090000
DTEND;TZID=America/Vancouver:20251023T110000
DTSTAMP:20260416T232631
CREATED:20250709T223520Z
LAST-MODIFIED:20250710T005420Z
UID:16610-1761210000-1761217200@theartofhr.ca
SUMMARY:Supporting Teams Through Change
DESCRIPTION:Organizational change is inevitable\, but it’s the internal transition people experience during change that determines whether a change effort succeeds or stalls. When people feel supported through the change process\, the change is more likely to be successful. However\, when people feel unprepared or unheard\, resistance naturally emerges. \n\nThis course will explore the difference between external change and internal transition\, guided by William Bridges’s Transition Model. You will reflect on personal experiences with change\, explore the difference between change and transition\, and identify what you can do to support people through each stage of the transition process. \n\nIn this course\, you will:\n\n 	Differentiate between external change and internal transition.\n 	Identify the emotional and behavioural markers of each phase of transition.\n 	Recognize common sources of resistance and how to respond.\n 	Apply targeted strategies to support staff through each phase of transition.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on October 23\, 2025\, between 9 am – 11 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/supporting-teams-through-change/
LOCATION:Virtual
CATEGORIES:Communication,Elective,General,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew60.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251021T090000
DTEND;TZID=America/Vancouver:20251021T103000
DTSTAMP:20260416T232631
CREATED:20250709T223735Z
LAST-MODIFIED:20250902T163611Z
UID:16607-1761037200-1761042600@theartofhr.ca
SUMMARY:Talk Smarter: Overcoming Barriers to Powerful Communication
DESCRIPTION:Deeper forces shape communication\, often without us realizing it. Conventional responses can actually get in the way of meaningful discussions and hurt productivity in the workplace. To move your communication skills to a more advanced level\, it’s vital to understand how common roadblocks can damage morale\, how personal values influence our messaging\, and how our own inner dialogue shapes how we speak and listen.\n\nLearn and practice with the tools that will help you communicate with greater authenticity; and enhance your impact in both everyday and high-stakes situations.\n\nIn this course\, you will:\n\n 	Identify typical roadblocks to advanced communication;\n 	Understand the role that values play in how we interpret and respond to messages; and\n 	Utilize our inner monologue to examine workplace issues from multiple angles.\n\nThe course fee varies between $70 and $100 depending on the ticket type.\n\nThis course will take place on October 21\, 2025\, between 9 am – 10:30 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/talk-smarter-overcoming-barriers-to-communication/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leadership,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/06/Engaged-Course-17.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251016T090000
DTEND;TZID=America/Vancouver:20251016T113000
DTSTAMP:20260416T232631
CREATED:20250709T223943Z
LAST-MODIFIED:20250710T004952Z
UID:16604-1760605200-1760614200@theartofhr.ca
SUMMARY:The Legal Side of Offboarding
DESCRIPTION:Letting someone go\, or offboarding\, is one of the hardest responsibilities a leader may face. It affects not only the person leaving\, but also the morale and trust of the remaining team. How a termination is handled can leave a lasting impression on everyone involved. When done poorly\, it can create legal risks\, damage relationships\, and lead to ongoing tension. \n\nIn this course\, you will review legal and organizational steps to consider before\, during\, and after a termination meeting. \n\nIn this course\, you will:\n\n 	Review a termination scenario and identify what legal\, policy\, and documentation steps are required.\n 	Prepare and perform a termination meeting using a structured script and checklist.\n 	Reflect on the emotional side of terminations and how to support yourself and others through the process.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on October 16\, 2025\, between 9 am – 11:30 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/the-legal-side-of-offboarding/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leave Management,People Management
ATTACH;FMTTYPE=image/jpeg:https://theartofhr.ca/wp-content/uploads/2024/06/Engaged-Course-36.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251009T090000
DTEND;TZID=America/Vancouver:20251009T113000
DTSTAMP:20260416T232631
CREATED:20250709T224855Z
LAST-MODIFIED:20250710T004559Z
UID:16597-1760000400-1760009400@theartofhr.ca
SUMMARY:Flexing Your Leadership Style
DESCRIPTION:Leadership isn’t a “one-size-fits-all” concept and it’s not the same as management. Great leaders learn how to read the room\, adjust their style\, and meet staff where they are. But how do you know when to take charge and when to step back? \n\nIn this course\, you will learn when to direct\, when to coach\, when to support\, and when to delegate so that you can better help your staff succeed in their roles. Understanding your leadership style and adapting it builds trust and makes it easier to support a wide range of employee needs. \n\nIn this course\, you will:\n\n 	Identify key aspects of the Hersey Blanchard Situational Leadership Model.\n 	Self-assess your own leadership style and strengths.\n 	Explore how to use directing\, coaching\, supporting\, and delegating approaches to lead different types of employees.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on October 9\, 2025\, between 9 am – 11:30 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/flexing-your-leadership-style/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leadership,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251007T090000
DTEND;TZID=America/Vancouver:20251007T113000
DTSTAMP:20260416T232631
CREATED:20250709T224607Z
LAST-MODIFIED:20250710T004213Z
UID:16590-1759827600-1759836600@theartofhr.ca
SUMMARY:Disciplinary Conversations Made Easier
DESCRIPTION:Disciplinary conversations can feel challenging yet with preparation\, they can become easier. By preparing for a disciplinary conversation\, you can take a clear\, consistent approach to performance issues\, using discipline as a supportive tool rather than a punitive one. \n\nIn this course\, you’ll learn how to prepare for disciplinary conversations using a structured framework. Through real-world scenarios and practice\, you’ll gain confidence in addressing issues early while protecting relationships\, safety\, and morale. \n\nIn this course\, you will:\n\n 	Plan and prepare for a disciplinary conversation using a structured planning tool.\n 	Apply the progressive discipline process to real-world scenarios and determine appropriate next steps.\n 	Practise documenting and following up after disciplinary meetings to support accountability and fairness.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on October 7\, 2025\, between 9 am – 11:30 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/disciplinary-conversations-made-easier/
LOCATION:Virtual
CATEGORIES:Communication,Core,Discipline,Leadership,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew52.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250923T090000
DTEND;TZID=America/Vancouver:20250923T110000
DTSTAMP:20260416T232631
CREATED:20250709T225224Z
LAST-MODIFIED:20250710T002528Z
UID:16576-1758618000-1758625200@theartofhr.ca
SUMMARY:Navigating HR Legislation
DESCRIPTION:HR decisions often involve legal risks\, especially when they relate to privacy\, discrimination\, or accommodations. Even one misstep can lead to a human rights complaint or erode trust in the workplace. Understanding HR legislation is essential for responding appropriately and protecting both people and the organization. \n\nIn this course\, you’ll work through real-life scenarios to apply legal requirements around discrimination\, privacy\, and accommodation to everyday decisions. \n\nIn this course\, you will:\n\n 	Identify which federal and provincial laws apply to your workplace and where to find them.\n 	Recognize protected grounds under human rights law and when privacy or accommodation duties may apply.\n 	Apply legal principles to real-world scenarios involving discrimination\, privacy\, and return-to-work obligations.\n\nThe course fee varies between $125 and $180 depending on the ticket type. \n\nThis course will take place on September 23\, 2025\, between 9 am – 11 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/navigating-hr-legislation/
LOCATION:Virtual
CATEGORIES:Core,General,Labour Relations,People Management
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew34.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250916T090000
DTEND;TZID=America/Vancouver:20250916T103000
DTSTAMP:20260416T232631
CREATED:20250709T225434Z
LAST-MODIFIED:20250710T001824Z
UID:16548-1758013200-1758018600@theartofhr.ca
SUMMARY:Communication Building Blocks
DESCRIPTION:Interested in communicating with greater impact? Learn how to prepare yourself before you even say a word out loud; and pave your way to building stronger professional relationships. \n\nExplore how to intentionally engage others through the art of active listening and non-verbal communication. This course will transform your ability to connect\, collaborate\, and thrive in the modern workplace and participants will practice multiple techniques that foster productive dialogue between colleagues and clients. \n\nIn this course\, you will: \n\n 	Explore the transactional communication model\n 	Examine the building blocks of effective communication: the attitude of empathy\, non-verbal cues and body language\, and active listening.\n\nThe course fee varies between $70 and $100 depending on the ticket type. \n\nThis course will take place on September 16\, 2025\, between 9 am – 10:30 am (PDT\, Vancouver).
URL:https://theartofhr.ca/course/communication-building-blocks/
LOCATION:Virtual
CATEGORIES:Communication,Core,General,Leadership
ATTACH;FMTTYPE=image/png:https://theartofhr.ca/wp-content/uploads/2025/07/AoHRNew3.png
END:VEVENT
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