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Thriving in the Multigenerational Workplace

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Thriving in the Multigenerational Workplace

October 3


When staff members range in age from their late teens to their late 70’s, building a cohesive team can seem like a daunting, if not impossible, task. But the fact remains that all workers – whether they are Baby Boomers, Gen X, Millennials, or Gen Z – desire meaning and purpose in their jobs. Today’s leader must tap into how these desires differ across age groups, and then use that understanding to bridge the gap between the generations and tap into their valuable perspectives.

Through this 90-minute session, discover how to communicate more effectively across the generational divide and unlock the full potential of a diverse workforce. Explore how the different societal trends of our childhood translates into our current work values, strengths, and weaknesses. Learn how to navigate generational clashes and resolve conflicts in ways that leverages the unique strengths of each team member.

Learn to:
  • Analyze major trends that shape each generation in the workplace;
  • Examine generational communication styles and identify ways to address intergenerational conflict; and
  • Explore methods to improve recruitment, retention, and succession planning across generations.

The course fee varies between $60 and $85 depending on the ticket type.

The next session will take place on October 3, 2024, between 9 am – 10:30 am (PDT, Vancouver).



October 3
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Course Details

October 03, 2024
CPD Hours
90 minutes
Skill Level
All levels


What our learners experienced.

Stuart Holder  /  LIFT Community Services

“The Art of HR is such a well-put-together training. It allowed me to feel connected with a small, manageable group, who are experiencing similar challenges to myself. Engaged’s team of experts facilitated a coordinated solutions-based approach. I found them to be very knowledgeable in their specialist areas. The certificate has allowed me to advance my skills in HR and I know this will set me up for any future HR challenges in the pipeline!”

Jessica Macdonald  /  Inuit Art Foundation

“As a new manager, the Art of HR courses provided a tremendous amount of knowledge on how to supervise people in both everyday and more difficult situations. The mix of lecture and activity-based courses run by the wonderful folks at Engaged gave me the tools I needed to help my team do their best work.”

Pam Prewett  /  Victoria Brain Injury Society

“Participating in the Art of HR certificate program offered by Engaged has been an enlightening and rewarding experience for me, both professionally and personally. The value these workshops have brought to my role at VBIS is truly significant.

What stood out most in these programs was their interactive format. This wasn’t just about learning from the instructors; it was an immersive experience where I could engage with and learn from other participants as well. This dynamic environment not only enriched my learning experience but also fostered a sense of community and shared growth.”

Lauren Wakefield  /  Esquimalt MFRC

“Participating in The Art of HR certificate program has been an educational, motivating, and rewarding experience. Learning from experts in their fields about the main functions of HR, best practices, tips and tricks made this experience incomparable to other HR courses I have done. Each class broke down the concepts in digestible ways and could be for someone just starting out or as a refresher and update for existing HR professionals.”

The Art of HR Certificate

This certificate program encompasses the management knowledge and skill set necessary to manage employees through the entire employee experience. Completion of 4 core courses and 18 hours of elective courses entitles the participant to a Certificate in The Art of HR.