Conflict is natural and normal in any workplace. No one wants conflict to happen, but when it does, our best response is to be prepared to deal with it directly.
In this session, participants will examine techniques that focus on communicating effectively, managing our emotions, and fostering positive outcomes for all involved. Managers, team leaders, and anyone looking to enhance their conflict resolution skills will learn how to turn the immediate challenge of conflict into an opportunity for collaboration and growth for the long term.
Learn to:The course fee varies between $60 and $85 depending on the ticket type.
The next session will take place on April 30, 2025, between 9 am – 10:30 am (PDT, Vancouver).
What our learners experienced.
This certificate program encompasses the management knowledge and skill set necessary to manage employees through the entire employee experience. Completion of 4 core courses and 18 hours of elective courses entitles the participant to a Certificate in The Art of HR.