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Essential People Management Skills

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Essential People Management Skills

November 19


People management skills like communication, empathy, motivation, and conflict resolution are the lifeblood of a thriving workplace that empowers and values its employees. Our course is designed to equip emerging leaders with the knowledge and tools needed to lead, inspire, and maximize the potential of your team.

You will learn strategies to build strong, cohesive teams, foster employee growth and development, and navigate the intricacies of interpersonal workplace relationships. This interactive virtual program will provide you with the expertise to boost morale, nurture a harmonious workplace and drive your team towards excellence.

Participants will:
  • Employ self-awareness tools to understand the strengths and weaknesses that exist in ourselves and our teams
  • Apply the tenets of emotional intelligence to better assess and manage ourselves and others
  • Practice techniques to handle day-to-day workplace challenges, while elevating staff performance for the long term
  • Explore our own leadership strengths and learn how to pivot to meet individual learning needs

Throughout the training, participants are encouraged to apply their learning through practical actions that will expand upon their theoretical knowledge.

Before taking this course, you must first complete Effective Workplace Communication.

The course fee varies between $399 and $599 depending on the ticket type.

The next session will take place on November 19, 21, 26 and 28, 2024, between 9 am – 12 pm (PST, Vancouver).



November 19
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Course Details

November 19, 2024
CPD Hours
12 hours
Skill Level
All levels


What our learners experienced.

Stuart Holder  /  LIFT Community Services

“The Art of HR is such a well-put-together training. It allowed me to feel connected with a small, manageable group, who are experiencing similar challenges to myself. Engaged’s team of experts facilitated a coordinated solutions-based approach. I found them to be very knowledgeable in their specialist areas. The certificate has allowed me to advance my skills in HR and I know this will set me up for any future HR challenges in the pipeline!”

Jessica Macdonald  /  Inuit Art Foundation

“As a new manager, the Art of HR courses provided a tremendous amount of knowledge on how to supervise people in both everyday and more difficult situations. The mix of lecture and activity-based courses run by the wonderful folks at Engaged gave me the tools I needed to help my team do their best work.”

Pam Prewett  /  Victoria Brain Injury Society

“Participating in the Art of HR certificate program offered by Engaged has been an enlightening and rewarding experience for me, both professionally and personally. The value these workshops have brought to my role at VBIS is truly significant.

What stood out most in these programs was their interactive format. This wasn’t just about learning from the instructors; it was an immersive experience where I could engage with and learn from other participants as well. This dynamic environment not only enriched my learning experience but also fostered a sense of community and shared growth.”

Lauren Wakefield  /  Esquimalt MFRC

“Participating in The Art of HR certificate program has been an educational, motivating, and rewarding experience. Learning from experts in their fields about the main functions of HR, best practices, tips and tricks made this experience incomparable to other HR courses I have done. Each class broke down the concepts in digestible ways and could be for someone just starting out or as a refresher and update for existing HR professionals.”

The Art of HR Certificate

This certificate program encompasses the management knowledge and skill set necessary to manage employees through the entire employee experience. Completion of 4 core courses and 18 hours of elective courses entitles the participant to a Certificate in The Art of HR.